00:00:00 SUPPORT · EMAIL · YOUTUBE
Ask the person who wrote the code.
Brio is made by one person, so support is personal. Email for anything at all, YouTube to watch it done, and owners get a private Discord.
PRIVATE
Email
Licences, billing, bug reports with files attached, or anything you'd rather not post in public. It comes straight to me.
jeff@jefferyrussell.com
VIDEOS
YouTube
Walkthroughs and tutorials, so you can watch it done before you try it.
- The ten-minute walkthrough
- New tutorials as they're published
- Every video also lands on the Learn page
FOR OWNERS
Private Discord
A members-only Discord for Brio owners, for quick questions and for sharing what you're making.
YOUR INVITE ARRIVES WITH YOUR PURCHASE
00:00:04 BUG REPORTS
Found a bug? Send these four things.
They turn “it broke” into a fix. Email them over and I'll take it from there.
- Your Brio versionIt's in .
- Your systemmacOS, Windows or Linux, and which graphics card.
- What happenedWhat you did, what you expected, and what you got instead. A screen recording beats a paragraph.
- Your latest logOpen and attach the newest file.
If the problem lives in one project, the project file helps most of all.
00:00:08 BEFORE YOU ASK